Terms and conditions
Welcome to Fix it Felix Services. By using our website and engaging our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Appointments and payments
We reserve the right to suspend or terminate your access to the website if you violate these Terms or engage in any conduct detrimental to the website or its users. You may request an appointment through our website or by contacting us directly. However, all appointments are subject to confirmation by us. If you need to cancel or reschedule an appointment, you must notify us at least 24 hours in advance. We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, and we will make every effort to notify you promptly in such cases. All payments for services rendered must be made in accordance with the terms outlined in the service agreement. We accept various payment methods, including credit card, debit card, and cash, subject to our discretion. Invoices are due upon receipt unless otherwise agreed in writing. A late fee may be applied to overdue payments.
Service limitations and disclaimers
The information provided on this website is for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of the information. Our services are provided "as is" and "as available," without any warranties of any kind, either express or implied. We do not guarantee that the website or our services will be error-free, uninterrupted, or secure. To the fullest extent permitted by law, Fix it Felix Services shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, arising from your use of the website or our services, even if we have been advised of the possibility of such damages. You agree to indemnify, defend, and hold harmless Fix it Felix Services, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable attorney fees) arising out of your violation of these Terms or your use of our services.
Project changes and terminations
We reserve the right to suspend or terminate your access to the website if you violate these Terms or engage in any conduct detrimental to the website or its users. This includes situations where a project may need to be stopped or altered due to unforeseen circumstances, safety concerns, or if customer conduct violates our terms. We will communicate any such changes or terminations promptly.
Resolving concerns and SMS program
When opted-in, you will receive text messages (SMS/MMS) to your mobile number. These kinds of messages may include responses to a quote, estimate, or service inquiry, real-time texts to ask and answer questions about our services and pricing, appointment scheduling and confirmations, feedback requests, project updates, and follow-ups. The Program involves recurring mobile messages, and additional mobile messages may be sent based on your interaction with us. You can cancel the SMS service at any time. Just reply back with "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or contact us directly at [[phonenumber]] or [[email]].